Lately, it appears like everyone wants to be guarded from the things that offend them. I suspect, however, that the exact opposite is, in fact, true.
apologies
apologies
Most companies bury their heads in the sand, ostrich-like, when things like this happen.
apologies
A fauxpology is the opposite of a sincere, thoughtful apology. It is not caring that you’ve upset someone, not acknowledging their feelings as valid and legitimate. It’s saving one’s own ass.
